Privacy Policy for Studio Hai
Last Updated: May 14, 2025
Introduction
Welcome to Studio Hai. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (studiohai.co.uk), which is hosted on the Cargo 3 platform.
Who We Are
Studio Hai is a graphic design portfolio website showcasing professional work. We can be contacted via:
- Email: [contact@studiohai.co.uk]
- Address: [Your business address]
Information We Collect
Information You Provide to Us
- Contact Data: When you use our contact form, we collect your name, email address, and any message content you provide.
- Portfolio Inquiry Data: Information related to project inquiries, including project requirements and preferences.
Information Automatically Collected
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation paths.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Cookies and Tracking: Our website, hosted on Cargo 3, uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Some of these technologies are essential for the website to function properly, while others help us improve our services. You can manage cookie preferences through your browser settings.
How We Use Your Information
We use your information for the following purposes:
- To showcase our portfolio and services
- To respond to your inquiries and communications
- To improve our website and user experience
- To analyze usage patterns and administer the site
- To protect our website and business from fraudulent activity
Legal Basis for Processing
We process your personal data based on:
- Legitimate Interest: To operate and improve our website, showcase our work, and respond to inquiries.
- Consent: When you specifically agree to the use of certain cookies or to receive communications.
- Contractual Necessity: When we need to process your data to fulfill potential client services.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Contact form submissions: 2 years
- Project inquiry information: 3 years after last interaction
- Technical and usage data: 12 months
Your Rights
Under applicable data protection laws, you have rights including:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing
- Objection: Object to processing of your data
- Data Portability: Request transfer of your data
- Withdraw Consent: Withdraw consent where we rely on consent to process your data
To exercise these rights, please contact us at [contact@studiohai.co.uk].
Third-Party Sharing
We do not sell your personal data. We may share information with:
- Cargo 3: As our website hosting platform, Cargo collects certain information as described in their privacy policy. We recommend reviewing Cargo's Privacy Policy for complete details on how they process data.
- Service Providers: Analytics providers, email service providers, and other third parties who help us operate our business.
- Professional Advisers: Including lawyers, accountants, and insurers when necessary.
- Authorities: When required by law or to protect our rights.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those with a business need to know.
For the security of data stored through our Cargo 3 hosting platform, we rely on their security practices and protocols. Cargo implements industry-standard measures to protect user data, but we recommend reviewing their security documentation for specific details.
International Transfers
Your data may be transferred to and processed in countries outside the UK where data protection laws may provide less protection. When we do this, we ensure appropriate safeguards are in place to protect your information.
Children's Privacy
Our website is not intended for children under 16 years of age, and we do not knowingly collect personal data from children.
Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at:
- Email: luisa@studiohai.co.uk
- Address: 12A Northiam Street, E9 7HQ
Your Right to Complain
If you are concerned about how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).